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    • Total quality management and customer satisfaction at Roofings Uganda Limited, Kampala, Uganda 

      Byabashaija, Deusdedit; Muheebwa, Prescah Florence; Mbyemeire, Patrick; Nansamba, Hadijah; Aheebwa, Christopher; Mubehamwe, Janan; Kagambe, Edmond; Kwesiga, Maximus; Nyakahuma, Charles; Basemera, Doreen; Rubalema, Alex; Muhangi, W.Bernard; Gimaddu, Esther (SAS Publishers (Scholars Academic and Scientific Publishers), 2018-07-30)
      The study sought to examine the role of Total Quality Management on Customer Satisfaction at Roofings Uganda Limited in Kampala District. A cross- section survey design, using quantitative and qualitative approaches ...