Browsing Faculty of Business Administration and Management by Subject "Organizational learning"
Now showing items 1-2 of 2
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Enhancing service quality of the hospitality industry in Uganda through organizational learning
(SAS Publishers, India, 2019-02-25)The hospitality industry has focused attention on services and the delivery of quality services to customers. The conception that organizational learning influences service quality has expanded extensive recognition in ... -
Total quality management and organizational learning in service organizations
(SAS Publishers, India, 2019-05-30)The purpose of the study is to investigate the role of Total Quality Management on Organizational learning in service organizations. The focus was on the examination of organizations with both successful and unsuccessful ...