Browsing Journal Article (Entrepreneurship) by Author "Asiimwe, Margret"

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    • Improving service quality in hotels in Uganda through total quality management 

      Muheebwa, Florence Prescah; Kugonza, Gorret; Mbabazi, Grace Mary; Asiimwe, Margret (SAS Publishers, India, 2019-02-28)
      The hotel industry is a dynamic one in which the guest dictates the pace and type of service. Service quality is one of the competitive priorities which enable hotels in the hospitality industry to survive. This paper ...