Enhancing Quality of University Record's Management using Multi-Tier Integrated Management system

Abstract

Over the past decades many theories and practical views have been developed to see the improvement of quality assurance management in the different organizations. With focus on academia, a number of tools have been developed which include lecturer evaluation forms, staff appraisal forms and key performance indicators which all seek the improvement and establishment of quality within the institutions processes. However, in the current digital era, tertiary institutions have deployed a number of Electronic Management Information Systems (MIS) to help in the management of information. The only challenge is that most of the MIS are autonomous and store data/information separately. Therefore, this paper describes how academic institutions can integrate the autonomous management information systems hence easy management of all the university records in a single location. This greatly improves quality of record management as well as involving the different stake holders in the process