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Now showing items 31-36 of 36
Improving service quality in hotels in Uganda through total quality management
(SAS Publishers, India, 2019-02-28)
The hotel industry is a dynamic one in which the guest dictates the pace and type of service. Service quality is one of
the competitive priorities which enable hotels in the hospitality industry to survive. This paper ...
Employee fulfilment and service quality in the service industry in Uganda a case study of the Hospitality Sector
(SAS Publishers, India, 2019-05-30)
Success in hospitality business arises from strategies that ensure that an organization has necessary resources,
especially people, who could be utilized to achieve its goals effectively. The current study addressed ...
Enhancing service quality of the hospitality industry in Uganda through organizational learning
(SAS Publishers, India, 2019-02-25)
The hospitality industry has focused attention on services and the delivery of quality services to customers. The
conception that organizational learning influences service quality has expanded extensive recognition in ...
Total quality management and organizational learning in service organizations
(SAS Publishers, India, 2019-05-30)
The purpose of the study is to investigate the role of Total Quality Management on Organizational learning in service
organizations. The focus was on the examination of organizations with both successful and unsuccessful ...
Conflict threats to human security: the Lord’s Resistance Army (LRA) case, Gulu District, Northern Uganda
(Science Research Publishing, 2019-12-03)
The study recognised that conflicts threaten human security in various ways.
When prolonged, for example, they have a direct damage on physical infrastructure such as medical and educational facilities. Using a qualitative ...
State of pedestrian road safety in Uganda: are interventions failing or absent?
(2019)
Background In Uganda, pedestrians are the most frequently injured category of road users, accounting for 40% of road traffic fatalities and 25% of serious injuries every year. There is paucity of information on existing ...