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Improving service quality in hotels in Uganda through total quality management
(SAS Publishers, India, 2019-02-28)
The hotel industry is a dynamic one in which the guest dictates the pace and type of service. Service quality is one of
the competitive priorities which enable hotels in the hospitality industry to survive. This paper ...
Corporate culture as a tool for competitive advantage of small and medium enterprises in Uganda: a case study of the Tourism and Hospitality Sector
(SAS Publishers (Scholars Academic and Scientific Publishers), 2018-10-30)
The aim of the study was to investigate the role of corporate culture on the
competitive advantage of Small and Medium Enterprises (SMEs) in Uganda. A cross-
sectional survey design was employed to collect data from ...
Employee fulfilment and service quality in the service industry in Uganda a case study of the Hospitality Sector
(SAS Publishers, India, 2019-05-30)
Success in hospitality business arises from strategies that ensure that an organization has necessary resources,
especially people, who could be utilized to achieve its goals effectively. The current study addressed ...
Effects of gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Academic and Scientific Publishers (SAS Publishers), 2018-12-30)
The article identifies the relationship between effects of gender differences
on organizational performance and high profile jobs relating to employee
commitment at work, performance and development in selected Universities ...
Enhancing service quality of the hospitality industry in Uganda through organizational learning
(SAS Publishers, India, 2019-02-25)
The hospitality industry has focused attention on services and the delivery of quality services to customers. The
conception that organizational learning influences service quality has expanded extensive recognition in ...
Possible measures to overcome gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Middle East Publishers, 2018-07-30)
The article investigates the relationship between possible measures to
overcome gender differences and high profile jobs relating to institution policy change
and development in selected Universities of Western Uganda. ...
Attitudes of gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Middle East Publishers, 2018-05-30)
The article examines the relationship between attitudes of staff members
towards gender differences and high job positions relating to employee performance
and institutional development in selected Universities of Western ...
Total quality management as a strategy for competitive advantage for small and medium size enterprises in Kampala District, Uganda
(SAS Publishers (Scholars Academic and Scientific Publishers), 2018-11-30)
The purpose of this research was to analyze the influence of Total Quality
Management (TQM) on competitive advantage of Small and Medium Enterprises
(SMEs) in Kampala District, Uganda. This study was undertaken using ...
Total quality management and organizational learning in service organizations
(SAS Publishers, India, 2019-05-30)
The purpose of the study is to investigate the role of Total Quality Management on Organizational learning in service
organizations. The focus was on the examination of organizations with both successful and unsuccessful ...