Browsing by Author "Nansamba, Hadijah"

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Attitudes of gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Middle East Publishers, 2018-05-30) Nansamba, Hadijah; Byabashaija, Deusdedit; Muheebwa, Florence Prescah; Schmidt, Oliver
The article examines the relationship between attitudes of staff members towards gender differences and high job positions relating to employee performance and institutional development in selected Universities of Western Uganda. The study adopted an observational, cross-sectional exploration design with both quantitative and qualitative as paradigms in order to describe the data and its characteristics [6]. Questionnaires and an interview guides were employed to gather information from the respondents. Data was analyzed using frequencies, percentages and bar graphs. The study findings showed that there was a positive relationship between gender differences in decision making and top management positions. The study findings recommended that there is need to ensure building the capacity of women by improving their literacy and leadership skills, give men and women equal opportunities and treat them equally and have equal access to top jobs in all institutions of learning, the study also suggested including both men and women in policy making processes, through consultative ways in high level decision making.
Corporate culture as a tool for competitive advantage of small and medium enterprises in Uganda: a case study of the Tourism and Hospitality Sector
(SAS Publishers (Scholars Academic and Scientific Publishers), 2018-10-30) Muheebwa, Florence Prescah; Nansamba, Hadijah; Kugonza, Gorret; Mawenu, Robert
The aim of the study was to investigate the role of corporate culture on the competitive advantage of Small and Medium Enterprises (SMEs) in Uganda. A cross- sectional survey design was employed to collect data from 112 tourism and hospitality organizations in western part of Uganda. Out of 112, ninety-six (96) firms were maintained for investigation. This study engaged both managers and employees as respondents. Reliability of all the variables was tested using Cronbach’s alpha (α) for inter-item consistency reliability and specifically for corporate culture was established to be at α=0.92. The analysis of results confirmed that corporate culture positively influenced competitive advantage of SMEs by 12.4%. The corporate cultural norms that had significant influence on competitive advantage were found to be mission (β=0.329, sig=0.006) and involvement (β= 0.208, sig=0.042) norms. Consistency (β=0.120, sig=0.467 and adaptability (β=0.120, sig=0.181) norms were found to be insignificant contributors to competitive advantage of SMEs. The study recommends that management uplifts the engagement of employees in decision making. Particular attention should be paid to the strategic planning process. The study was restricted to the tourism and hospitality sector. Therefore, future studies should conduct studies in other sectors besides Tourism and Hospitality sector.
Effects of gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Academic and Scientific Publishers (SAS Publishers), 2018-12-30) Nansamba, Hadijah; Kyaligonza, Tadeo; Mbabazi, Grace Mary; Mawenu, Robert; Muheebwa, Florence Prescah
The article identifies the relationship between effects of gender differences on organizational performance and high profile jobs relating to employee commitment at work, performance and development in selected Universities of Western Uganda. The study adopted an observational, cross-sectional exploration design with both quantitative and qualitative as paradigms in order to describe the data and its characteristics. Questionnaires and an interview guides were employed to gather information from the respondents. Data was analyzed using frequencies, percentages and bar graphs. The study findings showed that there was a positive correlation between effects of gender differences on organization performance and top management positions. The study findings recommended that there is need to ensure building the capacity of women by improving their literacy and leadership skills, give men and women equal opportunities and treat them equally and have equal access to top jobs in all institutions of learning, the study also suggested including both men and women in policy making processes, through consultative ways in high level decision making.
Enhancing service quality of the hospitality industry in Uganda through organizational learning
(SAS Publishers, India, 2019-02-25) Muheebwa, Florence Prescah; Mbabazi, Grace Mary; Nyakahuma, Charles; Rubalema, Alex; Nansamba, Hadijah
The hospitality industry has focused attention on services and the delivery of quality services to customers. The conception that organizational learning influences service quality has expanded extensive recognition in both academic circles and managerial practices. Consequently, the purpose of the study was to establish the relationship between organizational learning and service quality. This research was survey-based, whereby primary data was collected with the use of a questionnaire. Data collected included dimensions of organizational learning (Information acquisition, Information interpretation, Information sharing, Information quality and Behavior and cognitive changes) and dimensions of service quality (Tangibles, Reliability, Responsiveness, Assurance and Empathy). The sample comprised of 120 employees from the hospitality organizations in Kampala, Uganda’s capital city where the head offices of these organizations are located. Simple random sampling was used to select respondents. 120 questionnaires were distributed to targeted managerial staff in the hospitality organizations in Kampala. 105 completed questionnaires were returned. However, 2 of the returned questionnaires had missing data and were discarded from analysis. As a result, 85.8% (103/ 120) of questionnaires were used in the analysis. Descriptive statistical analysis, correlation and multiple regression analysis was employed to establish the relationship between organizational learning and service quality. The overall findings revealed that organizational learning had a strong positive relationship on service quality levels within selected hospitality organizations in Kampala Uganda.
Possible measures to overcome gender differences and high profile jobs in selected universities of Western Uganda
(Scholars Middle East Publishers, 2018-07-30) Nansamba, Hadijah; Muheebwa, Florence Prescah; Byabashaija, Deusdedit; Kasozi, Isa; Serukeera, Aziz; Schmidt, Oliver; Mbabazi, Grace Mary; Mawenu, Robert
The article investigates the relationship between possible measures to overcome gender differences and high profile jobs relating to institution policy change and development in selected Universities of Western Uganda. The study adopted an observational, cross-sectional exploration design with both quantitative and qualitative as paradigms in order to describe the data and its characteristics. Questionnaires and an interview guides were employed to gather information from the respondents. Data was analyzed using frequencies, percentages and bar graphs. Study findings showed that there was a positive correlation between addressing gender differences and top job positions in universities in western Uganda. The study suggested remedies like; that there is need to advertise and give scholarships to young and well qualified women to go and pursue further studies for their career development and for helping their organizations to grow. There is need to encourage girl child education through the practice of positive discrimination and affirmative action in society. The study recommend also the practice of gender mainstreaming for all academic institutions to avoid the problem of under representation of both sexes , sensitization of stakeholders for girl child education, encouraging female candidates to apply for higher job positions and addressing gender-imbalance through staff development.
Total quality management and customer satisfaction at Roofings Uganda Limited, Kampala, Uganda
(SAS Publishers (Scholars Academic and Scientific Publishers), 2018-07-30) Byabashaija, Deusdedit; Muheebwa, Prescah Florence; Mbyemeire, Patrick; Nansamba, Hadijah; Aheebwa, Christopher; Mubehamwe, Janan; Kagambe, Edmond; Kwesiga, Maximus; Nyakahuma, Charles; Basemera, Doreen; Rubalema, Alex; Muhangi, W.Bernard; Gimaddu, Esther
The study sought to examine the role of Total Quality Management on Customer Satisfaction at Roofings Uganda Limited in Kampala District. A cross- section survey design, using quantitative and qualitative approaches was adapted to capture respondents’ views, attitudes and opinions on the topic under study. A close ended questionnaire and an interview guide were used as research instruments to source for information. Whereas interview guide was used to elicit qualitative data, the questionnaire obtained quantitative data. The study population comprised of 290 people who included customers, managers and customer interface staff at Roofings Uganda Limited, utilizing a sample size of 165 respondents who were selected using a table developed by Morgan and Kreijcie (1970) and also utilizing purposive, convenient and simple random sampling techniques. The study findings revealed that Total Quality Management has a positive relationship with customer satisfaction. Therefore, based on the findings, this study recommends that organizations should invest a lot in Total Quality Management, motivation of staff, employees training, mentoring of human resources and sensitization of all stakeholders on quality output as a strategy to enhance customer satisfaction.