Post-graduate Dissertations (Business and Management)

Permanent URI for this collectionhttp://hdl.handle.net/20.500.12280/241

Browse

Now showing 1 - 20 of 214

Just-in-Time Approach and Stock Management in Manufacturing Firms: A Case Study of Gourmet King Ltd Kampala
(Uganda Martyrs University, 2009) Tumuhimbise, Sandra
TUMUHIMBISE SANDRA (2009-M101-10010) Just-in-Time Approach and Stock Management in Manufacturing Firms: A Case Study of Gourmet King Ltd Kampala There is a belief that Just-in-Time (JIT) as an approach to manufacturing in Uganda has undergone transformation which was achieved through streamlining, re-engineering and promoting timely deliveries and producing on schedule as planned in manufacturing firms. Balunywa (2006) observed that JIT, prior to the inception of other systems where firms used to produce and keep stock in stores in the 1980s and the pre-industrial revolution period, it was so much typical for many developing African countries. It was characterized by a high level of centralisation, un competitiveness, and little emphasis on value for time and money procurements and disparate companies have adopted JIT in the management of their stock such that they do not hold a lot of stock in their stores as it could get spoilt before orders set in. Numerous manufacturing firms and enterprises have, therefore, adopted the modern manufacturing vice of producing as orders come in. The study looked at the JIT approach in manufacturing firms in Uganda taking a case study of Gourmet King Ltd in Kampala. This study set out to generally examine the effect of the JIT approach on stock management in manufacturing firms in Uganda. It set out to examine the JIT stock management practices in Gourmet King Ltd, to examine the effect of the JIT stock management practices in Gourmet King Ltd, to identify the challenges of adopting the JIT stock management approach in Gourmet King Ltd, and to finally suggest solutions to these identified challenges. The study combined a number of designs to attain information on the JIT methodology and stock management in manufacturing firms. An explorative design combined with the descriptive, analytical, and longitudinal designs were employed. Literature was reviewed to collect relevant data. For critical analysis of the topic, primary data were sought from relevant sources through questionnaires and interviews plus a consultation of secondary sources like journals and the internet. The researcher found out that it is true that the JIT approach to inventory management has not succeeded much in Gourmet King Ltd due to low level of technological advancement in Uganda. The study also proved that to implement JIT successfully, businesses must have strong relationships with at least a relatively small number of suppliers. The study encountered some limitations such as failure to receive filled questionnaires back on time, time limitations plus limited literature and also recommends constant training of employees on new inventory management approaches to ensure efficiency and act as a motivational tool. Key words: Stock, Management, Firm, Just-in-time
Effect of Internal Controls on Financial Accountability in a Non-Governmental Organisation in Uganda: A Case Study of World Vision Uganda.
(Uganda Martyrs University, 2013) Wanyama, Ouma Robert
WANYAMA OUMA ROBERT (2013-M102-20055) Effect of Internal Controls on Financial Accountability in a Non-Governmental Organisation in Uganda: A Case Study of World Vision Uganda. This study examined the effect of internal controls on financial accountability at World Vision Uganda. The study was guided by the following objectives; to examine the effect of the control environment on financial accountability at World Vision Uganda, assess the effect of risk assessment on financial accountability at World Vision Ugandan and to determine the effect of control activities on financial accountability at World Vision Uganda. A quantitative and qualitative case design was used to collect data from a sample of 118 respondents at World Vision Uganda. Stratified random and purposive sampling techniques were used in selecting the sample. Questionnaire was the main instrument of data collection and the Statistical Package for the Social Sciences (SPSS) was used for analysis. The findings of the study revealed that there was an effect of internal controls on financial accountability. Furthermore, the findings showed that control environment, risk assessment and control activities were significant predictors of financial accountability. However, it was indicated that control environment was the most significant predictor of financial accountability as compared to other variables. The researcher recommends that the Non-Government Organisations management/owners should establish/ strengthen their internal control systems in order to enhance financial accountability and hence ensure efficient, effective, and equitable service delivery. This can be accomplished through; policy implementation, recruiting competent/knowledgeable staff, putting in place systems to monitor/evaluate performance, and providing refresher courses on leadership and management of recourses to management and staff, among others. Key Words: Internal Controls, Financial Accountability, Non-Governmental Organisation, World Vision Uganda
Budget Management and the Survival of Saccos in Uganda: A Case Study of ISSIA Sacco in Western Uganda.
(Uganda Martyrs University, 2014) Twesigye, Mwerera Nobert
TWESIGYE MWERERA NOBERT (2014-M102-20059) Budget Management and the Survival of Saccos in Uganda: A Case Study of ISSIA Sacco in Western Uganda. The study examined the effect of budget management on the survival of SACCOs in Uganda with reference to ISSIA Sacco in Western Uganda. The study acknowledges that many SACCOs the world over are putting more emphasis on management and internal controls through budgeting. Despite this, however, most of the SACCOs have been riddled with financial scandals and management problems which have affected their financial performances and survival. Most SACCOs are heavily in debt such that they are not able to promptly and adequately disburse enough loans to their members. Using a cross-sectional descriptive survey design that employs qualitative and quantitative approaches, the study subjected 116 respondents; Sacco staff, Sacco members and board members, to interview guide and questionnaires. The study was based on three objectives; to examine the effect of budget planning on the survival of ISSIA Sacco, to examine the effect of budget monitoring on the survival of ISSIA Sacco and to examine the effect of budget accountability on the survival of ISSIA Sacco. In the findings, it was established that ISSIA Sacco prepares budgets which are in line with the objectives of the Sacco. However, budget preparation does not involve all stakeholders as most stakeholders do not attend annual budget planning meetings. ISSIA Sacco management ensures that resources are used for their planned purpose. However, management is not actively involved in implementing the budget. This study concludes that good budget management and regulatory framework are key for survival of SACCOs. The Sacco leaders are transparent and adhere to the rules, guidelines and bi-laws but some leaders are not trained and qualified for their jobs without enough experience to manage a financial institution. The study recommends that ISSIA Sacco should establish formal training mechanisms which will encourage staff to maximise their contribution towards the organisation‟s objectives and all stakeholders should get involved in budget execution in enhancing the overall budget implementation. Key Words: Budget Management, Saccos, ISSIA Sacco, Western Uganda
The Effect of Supervision on Employee Performance in Private Security Companies: A Case Study of Saracen Uganda Limited.
(Uganda Martyrs University, 2014) Twongyere, Florentina
TWONGYERE FLORENTINA (2014-M102-20016) The Effect of Supervision on Employee Performance in Private Security Companies: A Case Study of Saracen Uganda Limited. The study was conducted to examine the relationship between supervision and employee performance in Private Security Companies. The objective of the study was (i) to investigate the effect of control on employee performance, (ii) to determine the influence of personal initiative on employee performance, (iii) to establish the influence of participation on employee performance and (iv) to examine the influence of bureaucracy on employee performance. Saracen Uganda Limited was taken as the case study where sampling techniques were used to select a sample of 120 respondents. Qualitative and quantitative research methods were both used and data was collected using questionnaires, and interviews. The data was analysed using the Statistical Package for the Social Sciences (SPSS). The study findings showed that there is a positive significant relationship (r = 0.371**, p < 0.01) between control and employee performance and a positive significant relationship (r = 0.746**, p < 0.01) between bureaucracy and employee performance. The study further showed that there is no significant relationship (r = 0.191, p > 0.01) between personal initiative and employee performance and also no relationship (r = 0.057, p >0.01) between participation and employee performance. The findings revealed that control and bureaucracy significantly predict employee performance while personal initiative and participation do not predict employee performance. The study recommended that the top management of Saracen Uganda Limited should ensure that the staff are controlled and monitored and they should follow all the required protocol and hierarchy so as to lead to performance improvement. Key Words: Employee Performance, Private Security Companies.
Contract Management and Education Sector Service Delivery in Local Governments of Uganda: A Case Study of Masaka District Local Government.
(Uganda Martyrs University, 2014) Twesigye, Nduhura
TWESIGYE NDUHURA (2014-M102-30010) Contract Management and Education Sector Service Delivery in Local Governments of Uganda: A Case Study of Masaka District Local Government. The study focused on examining the effect of Contract Management on Education Sector Service Delivery in Local Governments of Uganda with particular interest in Masaka District Local 49 Government. The study objectives were; to establish the effect of contract documentation on education sector service delivery, to find out the effect of Contract relationship Management on education sector service delivery and to determine the effect of contract monitoring on Education sector service delivery in Local Governments of Uganda. A sample size of 103 respondents out of the population of 140 was selected from the district headquarters for the study. This consisted of 5 heads of departments, 2 district political heads, 36 lower political leaders(Councilors) and 60 lower staff members (Senior managers, managers and clerks). This study was conducted using case study research design with mixed-methods of qualitative and quantitative techniques. Purposive and simple random sampling methods were used for the study. Questionnaires and interview guides were also used for data collection. The findings revealed that correction coefficient (R) using predictor Contract documentation; show that 41.0% (0.410 *100) variations in education sector service delivery are explained by contract documentation while the remaining 59.0% is explained by other factors. Also correction coefficient (R), using predictor contract relationship management, is that 40.2% (0.402 *100) variations in education sector service delivery are explained by contract relationship management while the remaining 59.8% is explained by other factors. Furthermore, correction coefficient (R), using predictor contract monitoring, is that 9.6% (0.096 *100) variations in education sector service delivery are explained by contract monitoring while the remaining 90.4% is explained by other factors. The study recommended that the central government should provide Masaka district local government with computers and modern software that can help in documentation of contract activities. This can help in improving the quality of the records kept; the district staff should be regularly trained on the use of modern fashioned book keeping methods. Also the district management should ensure that regular meetings are organised with contractors to discuss issues pertaining to the contracts and also improve the working relationship between the two; ensure that service providers are paid on time so as to improve their morale in providing high quality services and on time and be sensitised on the relevance of having good working relationships with the contractors as this can help in reducing the gap between the two parties. Furthermore the management of Masaka district should work hard to identify other factors other than increased monitoring if education sector service delivery is to be improved, such areas include: proper contract scheduling, contract records, evaluation and use of qualified personnel in contract management. The district management should also plan training of the staff. This may equip them with necessary qualifications and competences necessary for improved education sector service delivery. Key Words: Contract Management, Education Sector, Service Delivery, Local Governments, Masaka District
Organisational Culture and Employee Commitment: A Case Study of Inspectorate of Government Kampala, Uganda.
(Uganda Martyrs University, 2014) Twesigomwe, Rukundo Taria Dorcus
TWESIGOMWE RUKUNDO TARIA DORCUS (2014-M102-20110) Organisational Culture and Employee Commitment: A Case Study of Inspectorate of Government Kampala, Uganda The purpose of the study was to establish the relationship between organisational culture and employee commitment within a corporate organisation with the Inspectorate of Government (IG) Kampala being taken as the case study. The objectives of this study included; to investigate the relationship between the role of communication structure on employee commitment at the Inspectorate of Government in Uganda, to find out how interpersonal relationships influence employee commitment at the Inspectorate of Government in Uganda and to examine how the culture of motivation affects employee commitment at the Inspectorate of Government in Uganda. The researcher considered a cross sectional survey design where quantitative data was used to establish the relationship between organisational culture and employee commitment at the Inspectorate of Government, Kampala. The target population comprised of employees of the IG mainly the Senior Principal Inspectorate officers, Principal inspectorate officers, senior inspectorate officers and Other Employees. Purposive sampling was used to select respondents from the study. The researcher used structured questionnaires and data was analysed using the Statistical Package for the Social Sciences (SPSS) version 20. Frequency tables, descriptive tables showing the means, and graphs were used to present data from SPSS. Additionally, Pearson correlation coefficient was used to determine the relationship between organisational culture and employee commitment. The findings of the study show that there is a significant positive relationship between the two studied variables; communication structure on employee commitment (r=.621**; p<0.01), there is a strong and positive significant relationship between interpersonal relationships and employee commitment (r=.689**; p<0.01) and a strong and positive relationship between motivation and employee commitment (r=0.731**; p<0.01). This implied that motivation is a key parameter or dimension of employee commitment in an organisation. It was recommended that since there is a significant and positive relationship between organisational culture and employee commitment, the IG should ensure that organisational culture is enhanced to foster employee commitment. Key Words: Organisational Culture, Employee Commitment, Inspectorate of Government, Kampala.
Automation of Tax Administration and Tax Compliance in Uganda: A Case Study of Uganda Revenue Authority, Kampala East.
(Uganda Martyrs University, 2013) Tumwine, Bosco
TUMWINE BOSCO 2013- M102-20060 Automation of Tax Administration and Tax Compliance in Uganda: A Case Study of Uganda Revenue Authority, Kampala East. The study examined the effect of automation of tax administration on tax compliance in Uganda, a case of Uganda Revenue Authority (URA), Kampala East. The study was underpinned by Goal setting theory, Social Justice Theory and Evolutionary pattern of taxes theory. The objectives were; to establish the effect of online registration of taxpayers on tax compliance in Uganda Revenue Authority Kampala East, to establish the effect of online filling of tax returns on tax compliance in Uganda Revenue Authority Kampala East and to establish the effect of online payment of tax on tax compliance in Uganda Revenue Authority Kampala East. The study used a case study design. The study population was 71 where a sample size of 59 was selected for the study. Out of these, 50 responded making a response rate of 84.7%. Data was collected using the questionnaire, interview guide and documentary review checklist. The findings of the study revealed that online registration of taxpayers affects tax compliance shown by R2 = 0.523. Online filling of tax returns explained 55.4% (0.554 *100) variations in tax compliance. Also online tax payments had an effect on tax compliance. This was shown by 55.4% (0.554 *100) variations in tax compliance were explained by online tax payments. The study concluded that online taxpayer registration, online filling of tax returns and online tax payments had a strong positive significant effect on tax compliance. The study recommends that URA should put more emphasis on dissemination of concrete tax knowledge (technical knowledge) when conducting its tax education campaign given that it has been found to positively affect taxpayer„s compliance behaviour. Also URA should work out mechanisms of interfacing its online payments services with commercial banks to enable taxpayers experience benefits of online payments and increased compliance. Furthermore, URA should utilise more of the expertise of the educational institutions like universities in its tax education activities given that they are better placed to provide the required technical knowledge. URA should make its online services more user friendly to the ordinary computer illiterate taxpayers since it was found out online services have a strong significant impact on tax compliance. URA should ensure that taxpayers take confidence of its service provision of on line services as being effective, efficient and economical, and making fair accountability for the resources entrusted to them by the taxpayer. This will improve taxpayers‟ perception of online services thereby improving taxpayer compliance. The government of Uganda and URA should also step up efforts of using more behavioural (non-economic) measures of encouraging online services of taxpayer registration, filing of taxpayer returns and online tax payment to all taxpayers to comply than concentrating on using deterrence (economic) measures to encourage compliance. Key Words: Automation, Tax Administration, Uganda Revenue Authority, Kampala East.
Microfinance Services and Economic Development of People in Wakiso District: A Case Study of Munaku Kaama Kisubi Sacco Katabi Sub-County.
(Uganda Martyrs University, 2014) Tumwesigye, Raymond
TUMWESIGYE RAYMOND (2014 – M102 – 20036) Microfinance Services and Economic Development of People in Wakiso District: A Case Study of Munaku Kaama Kisubi Sacco Katabi Sub-County. This study investigated the effect of microfinance services and the economic development of people in Wakiso district: a case study of Munaku Kaama Kisubi Sacco, Katabi sub-county. The study covered the period 2010 to 2015. The three objectives of this study were; to assess the effect of loan access, to analyse the effect of the availability of micro-saving services and to evaluate the effect of non-financial services on the economic development of people. The researcher employed the case study research design, quantitative approach, and questionnaires were used to collect data and the Statistical Package for the Social Sciences (SPSS) software was applied for analysis. The findings showed that, accessibility of micro loan services creates opportunities for self-employment, enables investments, provides the needed capital to help clients expand their businesses, enables the acquisition of assets, protection against risks and increase in income and helps in gaining of financial security. On the availability of micro-saving services the findings indicated that clients secure their finances, reduces the risks of keeping cash, helps poor people who cannot save with commercial banks, accumulation of capital resources for investment, act as security in acquiring and repayment of loans, increase clients‟ capital resources, and helps people to have a systematic saving culture. Non-financial services have enabled clients to acquire intensive education, capacity building and training, acquiring business related knowledge and saving skills, ensured good practice of preventive and curing health measures for healthy wellbeing, gaining knowledge to help them increase agricultural production, efficiency in management of cost of operation, better skills on leadership and public speaking, planning the loan re-payment and learning how to get out of poverty, illiteracy and disease. The researcher recommended that microfinance institutions should ease loan access to the people, ensure that there is availability of micro-saving services and they should also provide other non-financial services as they lead to economic development of the people as the findings revealed. Key Words: Microfinance Services, Economic Development, People, Wakiso District.
The Influence of Advertising on Market Performance in Uganda’s Cosmetics Industry: A Case Study of Movit Products Limited.
(Uganda Martyrs University, 2014) Tumwesigye, John
TUMWESIGYE JOHN (2014-M102-20052) The Influence of Advertising on Market Performance in Uganda’s Cosmetics Industry: A Case Study of Movit Products Limited. The study investigated the influence of advertising on market performance at Movit Products Limited. Specific objectives were; to establish the influence of persuasive advertising on market performance of Movit Products Limited; to establish how informative advertising influences market performance of Movit Products Limited and find out the relationship between online advertising and market performance of Movit Products Limited. The research design was a cross section survey based on quantitative approaches. The study population comprised of employees of Movit Products Limited. The method used for data collection was by questionnaire. Data was analysed by use of computer software called the Statistical Package for the Social Sciences (SPSS) Version 20 for quantitative purposes. The data from questionnaires was computed into descriptive and inferential statistics in form of frequencies, percentages, means, standard deviation, correlations and regression. Based on the data and research findings, it was revealed that there is a positive significant relationship between persuasive advertising and market performance (r=.402, p=.000), there was also a positive significant relationship between informative advertising and performance (r=.410, p=.000). Also there was a positive significant relationship between online advertising and market performance (r=.520, p=.000). It was, therefore, concluded that persuasive advertising is not commonly used at Movit products limited; there is belief that informative advertising is based on research hence its preference and online adverting has not been fully embraced by the organisation. It is, therefore, recommend that there is need to manage persuasive advertising, informative advertising and online advertising especially in designing the messages to appeal to the market and the company needs to adopt social media and other online means of advertising. Key Words: Advertising, Market Performance, Uganda’s Cosmetics Industry, Movit Products Limited.
Effect of Service Quality on Customer Satisfaction in the Pension Industry in Uganda: A Case Study of National Social Security Fund Masaka Branch.
(Uganda Martyrs University, 2013) Tuhirirwe, Nangumya Andrew
TUHIRIRWE NANGUMYA ANDREW (2013-M102-20108) Effect of Service Quality on Customer Satisfaction in the Pension Industry in Uganda: A Case Study of National Social Security Fund Masaka Branch. This study analysed the effect of service quality on customer satisfaction in National Social Security Fund. The objectives of the study were: to establish the effect of responsive services on customer satisfaction, to find out the effect of reliable services on customer satisfaction, and to investigate the effect of accessible services on customer satisfaction. The study used a case study research design with a sample of 204 respondents. Data was collected by use of questionnaires and interviews, and analysed quantitatively and qualitatively. Quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) version 20.0. At univariate level, data was analysed basing on the frequencies, percentages, mean and standard deviation. At bivariate level, data was analysed basing on correlational analysis and at multivariate level data analysis was carried out using multiple linear regression. Qualitative data was analysed by using content analysis basing on study themes. The findings of the study were that service responsiveness, reliability and accessibility positively significantly influenced customer service. Therefore, it was concluded that service responsiveness, reliability and accessibility positively significantly affected customer services. It was, thus, recommended that the pension industry should make services more responsive and the pension industry should provide services that are accessible. Key Words: Service Quality, Customer Satisfaction, Pension Industry, National Social Security Fund, Masaka Branch.
Effectiveness of Computerised Accounting System on Financial Reporting of Non-Governmental Organisations (NGOs) in Uganda: A Case Study of African Field Epidemiology Network.
(Uganda Martyrs University, 2014) Tugume, Amon
TUGUME AMON (2014-M102-20033) Effectiveness of Computerised Accounting System on Financial Reporting of Non-Governmental Organisations (NGOs) in Uganda: A Case Study of African Field Epidemiology Network. The study examined effectiveness of computerised accounting system on financial reporting of non-governmental organisations (NGOs) in Uganda. It was guided by three research objectives which were; to examine the effectiveness of accounting software on timeliness of financial reports, to examine the effectiveness of accounting skills on the reliability of financial information provided by NGOs and to investigate the effectiveness of accounting policies on comparability of financial performance and position. The study used a cross sectional survey design with both qualitative and quantitative results. Data was collected from 80 respondents using questionnaires and interview guide. The data was analysed using the Statistical Package for the Social Sciences (SPSS) version 16 to provide descriptive statistics, carried out correlation as well as regression analysis. The findings of the study revealed a positive significant relationship between accounting software (r = 0.0.439, p < 0.01) with timeliness, a positive significant relationship (r = 0.387, p < 0.01) between accounting skills and reliability, a positive significant relationship (r = 0.462, p < 0.01) between accounting policies and comparability. It was, therefore, concluded that effectiveness of computerised accounting system has a positive and significant relationship with financial reporting. Furthermore, the results of the regression analysis conducted revealed that the most influential predictor of financial reporting among the variables tested by the study was accounting policies (R2 = 0.467), indicating that accounting policies strongly correlated with financial reporting. It was, therefore, concluded that since the respondents seem to agree that computerised accounting system affects the financial reporting of the organisation, management of NGOs should invest in computerised accounting systems to ensure quality financial reporting. It was recommended that in order for NGOs to ensure timeliness of financial reports, reliability of financial information prepared and comparability of financial performance and position, they should invest in computerised accounting systems since the study concluded that such systems are effective in ensuring quality financial reporting of organisations. The study further recommended that it was important that the personnel handling transactions are trained so as to improve on their accounting skills. It was also recommended that a non-governmental organisation should document the policies and procedures it follows for meeting the applicable accounting and regulatory standards, donor requirements, as well as any governance policies it has chosen to adopt in order to achieve high quality financial reporting. Key Words: Computerised Accounting System, Financial Reporting, Non-Governmental Organisations (NGOs), African Field Epidemiology Network.
Tax Awareness and Tax Compliance of Small and Medium Enterprises in Nakawa Division, Kampala Uganda.
(Uganda Martyrs University, 2014) Tembo, Abdallah
TEMBO ABDALLAH (2014-M102-20042) Tax Awareness and Tax Compliance of Small and Medium Enterprises in Nakawa Division, Kampala Uganda. The study investigates the relationship between tax awareness and tax compliance among Small and Medium Enterprises (SMEs) in Nakawa Division so that tax compliance can be improved. The Specific objectives were; to establish the effect of taxpayer‟s education/knowledge on tax compliance among SMEs in Nakawa Division, to examine the effect of tax awareness campaigns on tax compliance among SMEs in Nakawa Division and to examine the effect of religiosity (tax morals/ethics) on tax compliance among SMEs in Nakawa Division. The research design was cross sectional with a quantitative approach. Data was collected using the stratified random sampling method by distributing questionnaires to SMEs in Nakawa Division. The study population involved wholesalers, retailers and service providers with a population of 750 and a sample of 256 respondents. Data was analysed through the use of the Statistical Package of the Social Scientists (SPSS) Version 19. The findings showed that there was a positive relationship between taxpayer‟s education/ knowledge and tax compliance, a significant positive relationship between tax awareness campaigns and tax compliance and a significant positive relationship between religiosity (tax morals/ethics) and tax compliance among Small and Medium Enterprises in Nakawa Division. This implies that tax awareness is a critical predictor of tax compliance. The researcher made the conclusion that the more effective implementation of the taxpayer‟s education/knowledge, tax awareness campaigns and changing taxpayers‟ attitude towards tax system, the higher the tax compliance will be among the SMEs in Nakawa Division. The researcher recommends that the tax authority should simplify the taxation process through improved tax education and improved tax awareness campaigns as this will help to change Small and Medium Enterprises‟ attitude (morals/ethics) towards the tax system, hence, comply with tax laws and regulations. Key Words:
Farmer Cooperation and Performance of Smallholder Farmers: A Case Study of Kasawo-Namuganga Development Association.
(Uganda Martyrs University, 2014) Ssenkindu, Edward
SSENKINDU EDWARD (2014-M102-20006) Farmer Cooperation and Performance of Smallholder Farmers: A Case Study of Kasawo-Namuganga Development Association. Evidence from East Africa and Asia shows that farmer cooperation has the capacity to improve their performance; however, there have been few such studies in Uganda. The objective of the study was to establish if farmer cooperation affects smallholder farmers‟ performance. Kasawo Namuganga Development Association (KANADA) Area Cooperative Enterprise (ACE) was used as a case study for the research where a cross sectional research design survey was used with a sample of 244 respondents selected for the study using systematic random and purposive sampling techniques. The study was both qualitative and quantitative in nature, and data was collected using questionnaires, interviews and backed by documentary sources and analysed using the Statistical Package for the Social Sciences (SPSS). The findings of the study showed that there was a statistically significant positive relationship between cooperation during input purchase, collective marketing, collective access to extension services and collective access to information and smallholder farmer performance as measured through productivity, profitability and growth. This implies that farmer cooperation can be utilised to boost smallholder farmer performance. Based on the findings, it is recommended that leaders and managers of cooperatives should ensure that there is effective cooperation among smallholder farmers so as to enhance their performance; the cooperatives are also advised to continuously sensitise members about the benefits of cooperation, open a full time agro-input shop to enable members to access inputs all the time, access financing so as to timely pay members who market produce through the ACE and also re-invent its self so as to remain relevant in the changing operating conditions while also providing other social and economic benefits to its members so as to impact on smallholder performance. Key Words: Farmer Cooperation, Small holder Farmers, Kasawo-Namuganga Development Association.
Integrated Financial Management Information System and Financial Management in Selected Local Governments in Uganda.
(Uganda Martyrs University, 2014) Ssemanda, Henry
SSEMANDA HENRY (2012-M102-20061) Integrated Financial Management Information System and Financial Management in Selected Local Governments in Uganda. The overall objective of this study was to investigate the relationship between Integrated Financial Management Information Systems (IFMIS) and financial management in local governments. Particularly, the study sought to assess the relationship between data inputs, data processing and outputs of IFMIS and financial management in local governments. This study adopted a survey/time dimension approach/design involving both qualitative and quantitative methods which allowed the researcher to collect a variety of information and in turn achieve validity and reliability. The investigation was based on the primary data collected both qualitatively and quantitatively. Variations and associations in respondents‟ characteristics of sex, age, marital status, education and the study themes of IFMIS inputs, processes and output were investigated in relation to financial management(the dependent variable) using the Pearson correlation and linear regression. The findings indicate that the majority of respondents were males with 65%, predominantly married (74.4%), and aged above 35years (86%). At the bivariate level it was observed that at a 95 percent level of significance: all the themes were significantly related to financial management (p<0.05). At the multivariate level, there is a significant relationship between financial management and IFMIS processing (p=0.01) and that, the more IFMIS processing procedures are streamlined and strengthened, the better results in financial management (coef.=0.539). However, there was no significant relationship between IFMIS input, IFMIS output in relation to financial management (P>0.05). These findings, therefore, meant that, efforts geared towards improving and masterly of IFMIS processes/processing functionalities should be emphasised so as to realise better financial management at local governments. The researcher recommends that the system support arrangement and trainings for IFMIS should be geared toward users‟ understanding of the various processes and implication, given the system design to address the intended outputs during financial management. Key Words: Integrated Financial Management, Information, Local Governments
Budgeting Process and Budget Performance in Non-profit Making Organisations: A Case Study of Caritas-Masaka Diocesan Development Organisation.
(Uganda Martyrs University, 2014) Ssemanda, George William
SSEMANDA GEORGE WILLIAM (2014-M102-30007) Budgeting Process and Budget Performance in Non-profit Making Organisations: A Case Study of Caritas-Masaka Diocesan Development Organisation. Budgeting is an essential activity in business operations and has a great bearing on performance (Ackah & Agboyi, 2014; Hatten, 2015; Kariuki, 2010; Dropkin et al. 2011). The researcher focused on investigating the budgeting process and budget performance in non-profit making organisations taking a case study of Caritas- Masaka Diocesan Development Organisation (MADDO). The objectives of the study included; to establish the effect of budget planning on budget performance of Caritas MADDO, to establish the effect of participation and feedback on budget performance of Caritas MADDO and to examine the effect of budgetary control on budget performance of Caritas. The study was inspired by the expectancy theory of motivation developed by Victor H Vroom and expanded and refined by Poter and Lawler and others. In order to have an in-depth study, the research took a descriptive case study research design to establish the relationship between the independent variable (budgeting process) and the dependent variable (budget performance). Results of the study show that budgetary planning affects budget expenditure effectiveness and, therefore, influences budget performance of Caritas MADDO; budgetary control does not significantly influence any of the elements of performance and, therefore, doesn„t affect the budget performance of Caritas MADDO; participation and feedback affects both revenue and expenditure effectiveness, and, therefore, highly influences the budget performance of Caritas MADDO. It can be said that among all factors, budget participation and feedback is the most important element of the budget process and it has showed significant interactions with all elements of budget performance. Recommendations include but not limited to; Upholding and strengthening planning, control and level of feedback and participation as they measured and explained the budgeting process. The need for regular or periodic meetings at departmental and project level. There is need for the budgeting process for the different units/departments to be conducted in a workshop/unit meeting setting, so as to enhance participation of all the staff in the respective budgeting units. The organisation should create a self –governance framework that subdivides the hierarchical organisational structure into smaller self-managing units with managers that have authority to run their units as they see fit. Key Words: Budgeting Process, Budget Performance, Non-profit Making Organisations, Caritas-Masaka Diocesan Development Organisation.
The Role of Corporate Governance in the Financial Performance of Higher Education Institutions: A Case Study of Uganda Martyrs University, Nkozi Campus.
(Uganda Martyrs University, 2013) Ssemakula, Richard
SSEMAKULA RICHARD (2013-M102-20059) The Role of Corporate Governance in the Financial Performance of Higher Education Institutions: A Case Study of Uganda Martyrs University, Nkozi Campus. The study aimed at assessing the role of corporate governance on the financial performance in higher education institutions taking Uganda Martyrs University – Nkozi as the case study. The study specific objectives based on the elements of corporate governance were board practices, control environment, transparency and financial performance. The study used cross sectional research design with both quantitative and qualitative approaches. The study sample involved council, senate, academic and administrative staff that was selected using purposive sampling technique. Data from 110 respondents was collected from questionnaires. The analysis was conducted at two levels namely bivariate and univariate. Since univariate analysis entailed description of a single variable and its attributes, frequency tables were used to present the data. At the bivariate level, a regression model was generated to ascertain the relationships between predictor variables and dependent variable. To ensure quality control, there was pretesting the tools and using the Cronbach‟s alpha to ascertain internal validity. The research revealed that there are corporate governance practices within Uganda Martyrs University considering several aspects examined by the study as the strength of the institutional corporate governance practices .However, there are glaring areas that have shown gaps in the corporate governance of the institution such as the level of resource mobilisation towards corporate governance, risk management framework, internal audit independence, management information system for effectiveness of internal controls. The study recommends that there should be good corporate governance practices within the institution in order to achieve transparency, independence, fairness, accountability, ethical conduct and good corporate citizenship. This will lead to better financial performance in the institution. Key Words: Corporate Governance, Financial Performance, Higher Education Institutions, Uganda Martyrs University, Nkozi Campus.
Employee Attitude and Value for Money in the Ugandan Public Sector: A Case Study of Office of the Prime Minister Kampala.
(Uganda Martyrs University, 2012) Sebugere, Robert
SEBUGERE ROBERT (2012 – M102 – 20058) Employee Attitude and Value for Money in the Ugandan Public Sector: A Case Study of Office of the Prime Minister Kampala. The study investigated the effect of employee attitude on Value for Money (VFM) in a public organisation in Uganda. Attitude is the independent variable and was examined in terms of values and beliefs, perception and behaviour. Value for money as the dependent variable was evaluated in terms of efficiency, effectiveness and economy. The study was conducted with three objectives; examining the effect of employee values and beliefs on value for money, examining the effect of employee perception on value for money and examining the effect of employee behaviour on value for money of public services. The research used both quantitative and qualitative approaches in a case study research design. The sample size determined using the Krejice and Morgan table (1970) was 148 respondents from a population of 241. Data was collected using questionnaires and interview guide as well as review of available documents and records. The study established that employee values and beliefs, relate positively with VFM, that is, economy, effectiveness and efficiency. Specifically, employee attitude, values and beliefs relate positively and significantly with the economy and efficiency. Based on the findings, the researcher has concluded that employee attitude is significantly and positively related to value for money. The researcher recommends that time is spared annually for reviewing guidelines and reminding stake holders the organisation mission and vision to close the knowledge gap. It is further recommended that supervisors are subjected to an appraisal different from supervisees; further recommendation to remove barriers to information access by information sharing is made. To address any gaps in the current guidelines, it is recommended that a reassessment of those guidelines is performed to alleviate any weaknesses. Key Words: Employee Attitude, Value for Money, Ugandan Public Sector, Office of the Prime Minister Kampala.
Employee Engagement and Career Development in Commercial Banks: A Case Study of Equity Bank (U) Ltd.
(Uganda Martyrs University, 2014) Sande, Regan
SANDE REGAN (2014-M102-20091) Employee Engagement and Career Development in Commercial Banks: A Case Study of Equity Bank (U) Ltd. The purpose of this study was to examine the relationship between employee engagement and career development in commercial banks in Uganda. Employee engagement is being measured in terms of recognition, employee feedback, job enrichment and self- efficacy and career development. The case study method was used to collect primary data through the use of self-administered questionnaires to the bank employees attached to Equity Bank (U) ltd branches in Kampala. The data gathered from the respondents were analysed using the Statistical Package for the Social Sciences (SPSS) version 16 and using the descriptive and regression statistics. The results of the study show that there is a significant correlation between employee engagement and career development. Employees are satisfied with career development activities that are offered at their bank. The findings of the research are beneficial to the managers of the banking sector in designing career development programmes in such a way as to increase career growth and promote an engaging work environment among employees. Keywords: Employee Engagement, Self-Efficacy, Job Enrichment.
Total Quality Management and Health Service Delivery in Public Health Centres: A Case Study of Lira Regional Referral Hospital.
(Uganda Martyrs University, 2014) Otim, Gira Chris
OTIM GIRA CHRIS (2014-M102-20040) Total Quality Management and Health Service Delivery in Public Health Centres: A Case Study of Lira Regional Referral Hospital. The general objective of the study was to investigate the effects of total quality management on health service delivery in Lira Regional Referral Hospital. The study was guided by the following objectives: to ascertain the effect of top management commitment on Health Service Delivery in Lira Regional Referral Hospital; to determine the effect of customer focus on Health Service Delivery in Lira Regional Referral Hospital; to establish the effect of employee involvement on Health Service Delivery in Lira Regional Referral Hospital and to examine the effect of continuous improvement on Health Service Delivery in Lira Regional Referral Hospital. A case study research design was used. The study predominantly employed a quantitative approach. The study population consisted of 1464 clients and health workers found in Lira Regional Referral Hospital. A sample size of 383 respondents was selected using simple random sampling techniques. Quantitative data analysis mainly consisted of descriptive statistics (percentages) and inferential statistics (Pearson correlation, coefficient of determination and regression). Both simple random and purposive sampling techniques were used to select respondents. The result indicated that top management commitment, customer focus, employee involvement and continuous improvement combined accounts for 76.7 % (Adjusted R Square) variation in the level of health service delivery in Lira Regional Referral Hospital. This implies that the higher the adoption of Total Quality Management, the more the improvement in health service delivery in Lira Regional Referral Hospital. Thus, it was recommended that for purposes of health service delivery in Lira Regional Referral Hospital, it is imperative that further training be conducted amongst the employees as there were noted cases where some employees were not aware of some aspects of TQM practices in the surveyed hospital. Key Words: Total Quality Management, Health Service Delivery, Public Health Centres, Lira Regional Referral Hospital.
Health Sector Financing and Service Delivery in Government Hospitals in Uganda: A Case Study of Mbale Regional Referral Hospital.
(Uganda Martyrs University, 2014) Okwera, Collins
OKWERA COLLINS (2014-M102-20025) Health Sector Financing and Service Delivery in Government Hospitals in Uganda: A Case Study of Mbale Regional Referral Hospital. The research was carried out to establish the relationship between health financing and service delivery in government hospitals in Uganda. The research was prompted by the poor performance indicators of health service delivery in Uganda. The objectives of the study were: to examine the relationship between mobilisation of funds and service delivery in Uganda Government Hospitals; to analyse the relationship between allocation of funds and service delivery in Uganda Government Hospitals; and to establish the relationship between accountability of funds and service delivery in Uganda Government Hospitals. The researcher employed case study design, adopting both qualitative and quantitative approaches to data collection. The study population was 98 from which a sample of 91 respondents were selected using stratified random sampling, specifically because the researcher wanted to identify and target various respondents according to their responsibilities in the hospital. The sample size was derived using table for determining sample size by Krejcie and Morgan, (1970) as cited by (Amin, 2005). Data collection was by use of questionnaires and interview guides. This was analysed using the Statistical Package for the Social Sciences (SPSS) and was presented in tables. The research findings revealed a strong positive significant relationship between health financing and service delivery in government hospitals of Uganda of r=0.243. This implies that when health financing is improved, service delivery will also improve. This is in line with WHO (2010), which notes that a well-functioning health care system requires a robust financing mechanism to enable the health facility deliver quality services. The research findings also revealed a positive significant relationship between mobilisation of funds and service delivery in Uganda Government Hospitals with r=0.287, p=0.035. This implies that if funds for health financing are mobilised through the different sources like Government grants, donors, insurance and user fees, service delivery can improve. This is in line with WHO-MBHSS (2010), which noted that health financing can be from government grants, donors, insurance and user fees, which can be used to improve service delivery. The study also revealed a positive significant relationship between allocation of funds and service delivery with r=0.529, p=0.025. This means that if funds are well allocated to the different departments of the hospital, service delivery will improve. This is in line with Ssengooba (2004), who noted that shifting towards a pro-poor allocation approach based on health needs implies a significant break with tradition and improves service delivery. The researcher recommends that funds should be mobilised through Government grants and other donors. This will ensure access to all and not limited by finances. Therefore, Mbale Hospital should advocate for more funding from Government grants and donors. Allocation of funds should be in terms of the size of the hospital, number of beds in the department, size of the population of thearea as this will ensure there is no misuse of funds once allocated and finally, the hospitals should account for the funds on time. Key Words: Health Sector Financing, Service Delivery, Government Hospitals, Mbale Regional Referral Hospital.

Browse

Recent Submissions